Webinars
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RecentWebinars
Introducing ²ÝÝ®ÊÓƵ Insights: Smarter Analytics for Modern Commerce
Data is only valuable if you can act on it. In this webinar, we'll showcase ²ÝÝ®ÊÓƵ Insights, a major advancement in analytics and reporting that empowers teams to explore performance data, build custom reports, uncover trends, and monitor critical business metrics. See how the new Report Builder, expanded reporting library, Analytics Assistant, alerts, and integrations help teams gain deeper visibility into search and merchandising performance. We'll also cover important platform enhancements included in the September release.
Where B2B Commerce Breaks: Fixing the Catalog and Integration Layer before it costs you
AI puts a new kind of pressure on the systems behind B2B commerce. Product data that buyers could interpret for themselves now has to give AI enough context to make useful decisions.Join Pivotree, ²ÝÝ®ÊÓƵ, and OroCommerce on September 24 to see where the catalog and integration layer can break, and what B2B teams can fix before the problems reach buyers. Register here
²ÝÝ®ÊÓƵ Analytics Forum - From Reporting to Intelligence
²ÝÝ®ÊÓƵ Analytics is evolving: From simply reporting what happened to helping you understand why it happened and what to do next. Join us for a fast-paced look at what’s new and what’s coming next, including self-service Report Builder, expanded Analytics APIs and BI integrations, predictive analytics, and Intelligent Insights. You’ll see how ²ÝÝ®ÊÓƵ is bringing reporting, data access, automation, AI Assistants, and predictive intelligence together to help teams turn their search and recommendations data into smarter, faster decisions. Plus, bring your feedback. This is a client forum, and your input will help shape what we build next. Agenda: 12:00–12:05 | What Changed Since May 2026 A quick look at how ²ÝÝ®ÊÓƵ Analytics has evolved since our last forum. 12:05–12:15 | MEASURE & BUILD: From Reports to Self-Service Analytics See the latest reporting, then preview how Report Builder lets teams create the analysis they need. 12:15–12:20 | CONNECT: Take Your Data Further Explore the expanded Analytics API, endpoints, BI integrations, automation, and AI use cases. 12:20–12:25 | PREDICT: What Could Analytics Tell You Next? A preview of predictive analytics opportunities for Search and Recommendations. 12:25–12:35 | INTELLIGENT INSIGHTS: Bringing It All Together See how reporting, Report Builder, Assistants, data access, and the underlying repository come together in the Intelligent Insights package. 12:35–12:40 | Client Forum: Help Shape What Comes Next Your feedback on self-service analytics, integrations, and predictive intelligence. 12:40–12:45 | ²ÝÝ®ÊÓƵ Customer Summit ’26 A quick look at what’s coming October 21–23 in Scottsdale and how customers can join us for deeper product, training, roadmap, and peer discussions. Speakers: Kyle Mitzner , John Murcott , Lorena Mackey, Parinay Rikhy
What To Expect: ²ÝÝ®ÊÓƵ Customer Summit 2026
Get an exclusive first look at ²ÝÝ®ÊÓƵ Customer Summit '26—the can't-miss event for eCommerce leaders ready to accelerate their AI search strategy. In this webinar, we'll preview the biggest keynotes, hands-on workshops, product roadmap reveals, customer success stories, and networking experiences waiting for you in Scottsdale. Discover why this year's Summit is the place to sharpen your strategy, connect with industry peers, and experience three unforgettable days of learning, innovation, and desert nights. Date: Tuesday, August 11th, 2026 Time: 9am PT | 12pm ET Speakers: Kyle Mitzner John Murcott Gosia Dixon
Hawk AI Assistants: The Partner Playbook for Building Next-Gen Agentic Experiences
Your customers are using AI assistants every day to find and purchase online. And now they’re asking you about Assistants. Join us on July 30th to learn how you can partner with ²ÝÝ®ÊÓƵ to deploy powerful Assistants for shopping, customer support and sales training. You'll take away: See how you can partner with ²ÝÝ®ÊÓƵ to deliver AI-powered assistants Learn about Assistants that turn your customer's most valuable data into meaningful experiences for their sales teams, customer support staff and shoppers alike What consulting services you can offer, such as branding/UX, prompt consulting, tools development, ingestion pipeline
Are You Ready for Agentic Commerce?
AI agents are quickly becoming more than just assistants—they're evolving into autonomous participants in the buying journey. From product discovery to purchasing decisions, agentic commerce is reshaping how brands engage customers, drive revenue, and prepare for the future of digital commerce. In this webinar, we'll explore what agentic commerce is, why it's gaining momentum, and what it means for your business. You'll learn how leading organizations are thinking about their agentic strategy, uncover new revenue opportunities, and understand how to bring sales and cross-functional teams along for the journey. We'll also discuss the technical and organizational challenges you'll need to address and share practical guidance on where to begin. Whether you're just starting to explore AI agents or actively planning your strategy, this session will help you understand what it takes to prepare your business for the next evolution of commerce. Why attend this webinar? What agentic commerce is—and why it's the future. How to build an effective AI commerce strategy. New opportunities for growth with AI agents. Align your teams for success. Avoid common implementation roadblocks. A practical roadmap to getting started. Agenda The Rise of Agentic Commerce: Current landscape and industry trends Building Your Strategy: Defining goals, objectives, and success metrics Unlocking Revenue Opportunities: How AI agents can create new customer and business value Driving Organizational Adoption: Getting sales and stakeholders on board Preparing for Success: Key technical, operational, and governance challenges Getting Started: Practical first steps and a roadmap for your agentic commerce journey Date: Wednesday, July 29th 9am PT | 12pm ET
10 Things You Need to Know When it Comes to B2B Search
B2B buyers expect the same fast, intuitive search experiences they encounter in their everyday lives—but delivering that experience is anything but simple. Join ²ÝÝ®ÊÓƵ and Znode for the first webinar in our Partner Series as we uncover the most important things B2B organizations need to know about modern search, product discovery, and commerce experiences. We'll spotlight the power of the ²ÝÝ®ÊÓƵ and Znode partnership, discuss common industry challenges, and share how businesses can better connect customers with the products and information they need. Thursday, June 25th @ 9am PT | 12pm ET
Hawk Shopping Assistant – Closed Beta
May 28th - The Hawk Shopping Assistant – Closed Beta Learn about what’s under the hood of the Hawk Shopping Assistant and how this fits with your tech stack: How does it work? Conversational, catalog aware AI that understands your products, attributes and customers. Why should I prioritize this? A guided selling experience increases sales, taking customers from questions, to answers to checkout, in one conversation. What’s the lift to implement this? works with your stack — Add-on to ²ÝÝ®ÊÓƵ or standalone for any eCommerce site See the Shopping Assistant live and elevate your store’s performance with conversation.
Meet the New Hawk Shopping Assistant
May 7th - The Hawk Shopping Assistant – Private Pre-Release The Hawk Shopping Assistant is a conversational AI shopping and buying assistant that works alongside your existing eCommerce stack. No rip and replace. No generic chatbot. An assistant that understands your products, applies your business rules, and guides buyers from question to purchase. See it live - Watch the Hawk Shopping Assistant in action.
Ready to Make Every Search Count?
See what AI-powered product discovery can do for your eCommerce experience and your revenue.